Answer and qualify
Collect contact details, project type, service area and urgency using questions tailored to your business.
Gumper helps Ontario contractors design AI receptionist workflows that answer routine calls, collect useful job details, route enquiries and support booking without letting the system make decisions it should not make.
For contractors, answering the phone is only the first step. The system needs to understand the job type, location, urgency and next action without making commitments your team has not approved.
Collect contact details, project type, service area and urgency using questions tailored to your business.
Offer appointments only when the calendar, service area and booking rules make the slot genuinely appropriate.
Escalate unusual jobs, sensitive questions and high-value decisions instead of guessing.
Pick up the inbound call using your approved business context.
Capture the details your estimator or dispatcher needs.
Book, transfer, create a task or send the lead to a person.
Save the summary so the next person does not restart the conversation.
Pricing commitments, technical diagnosis, unusual scope and sensitive customer situations may require a person. A reliable system is designed around those limits from the start.
For simpler missed-call recovery, missed-call text-back may be enough. If the problem is what happens after the enquiry, see contractor lead follow-up automation.
It can answer routine inbound calls, collect job details, route or summarize enquiries, and book eligible appointments when clear rules and calendar access are available.
Yes, when the phone setup supports transfer rules. Gumper would define which situations should transfer immediately and what should happen when nobody is available.
It should only provide pricing information that the business has explicitly approved. Custom estimates and uncertain technical work should normally be handed to a person.
Sometimes. If the main problem is simply acknowledging missed callers quickly, text-back can be cheaper and simpler than a full AI receptionist.
Compare usage, setup and support in our AI receptionist pricing guide for Canada.
Use the free assessment to identify where response time, follow-up or repetitive work is creating the biggest constraint.
Compare setup fees, monthly costs and usage charges in our AI receptionist pricing guide for Canada.